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Privacy Policy
At Zeone Store we care about your security and believe in the need to protect the privacy of the personal information you share with us. Therefore, every day we make every effort to ensure the security of the purchasing process, as well as the privacy of the personal information you provide us with.
What we assure our clients
Browsing Security
We can guarantee that all the requests you make on our site are secure, as we use strict security measures for this purpose. You can also check that you are using your browser securely by looking at the address bar and seeing an icon (image) of a closed padlock.
The URL you select should also start with "https", the "s" indicates that you are browsing a secure page. Please note that you should take this precautions on any page where you intend to provide your personal data or sensitive and important data. The latest and most popular browser versions, such as Internet Explorer, Chrome, Safari and Firefox, support these secure connections.
Protection of personal data
Zeone Consulting, Lda. is the entity responsible for collecting and processing your personal data. The personal data provided by users of the site will be subject to computer processing and will be included in the Zeone Consulting, Lda. database(s).
Zeone Consulting, Lda. has a strong concern for the protection of personal data and the privacy of all its clients.
Whenever it is necessary to collect personal data to make it available to any third party service, this collection will be carried out in strict compliance with the General Data Protection Regulation - (Regulation (EU) 679/2016 of April 27, 2016) and related national, European and international legislation.
Zeone Consulting, Lda. ensures that the data collected by it is strictly necessary to fulfill the purposes of customer management (including the definition of profiles); marketing and advertising, invoicing of purchases, deliveries and returns.
Data processing operations are lawful when:
- The processing of personal data is necessary for the performance of a contract, pursuant to Article 6(1)(b) of the GDPR: sale of products and delivery services;
- When the Data Subject has given their consent to the processing of their data, pursuant to Article 6(1)(a) of the GDPR: customer records, profiling and transmission of data to third parties;
- When the processing arises from a legal obligation, in accordance with Article 6(1)(c) of the GDPR: invoicing.
Your rights
You can exercise your rights at any time (the right to access personal data, the right to erasure of personal data, the right to rectification of personal data, restriction of processing, objection to processing and the right to data portability) through our Data Protection Officer, whose contact details are listed below, unless any of the restrictions provided for in Regulation 679/2016 apply.
The registered user may, at any time, withdraw the consent already given for processing based on this lawful basis, without this having any impact on the lawfulness of the processing carried out until then.
You can change/update your personal data in your customer area. You can also do this via email.
You may, at any time, object to Zeone Store sending you marketing communications by using the "opt out" option given to each communication received, or by accessing your personal area of the site and modifying the settings for receiving the Newsletter. Alternatively, you can send an e-mail as follows:
Write "No Marketing " in the subject line and the following information in the body of the e-mail:
- Full Name
- E-mail address
What do we gather and how?
At Zeone Store, we collect the following information:
- All personal information you enter and submit, such as name, date of birth, address, e-mail address, VAT number and contact details. Zeone Store only collects information necessary for placing orders and opening a customer account. We never collect payment details.
- The data that allows us to recognize you and your preferences, as well as how you use our site. This treatment avoids the situation of having to re-enter information every time you visit and access the site. This data is collected by cookies while you are browsing the site.
- Your IP address (i.e. the individual identification number of your computer) is automatically recorded by our web server. This feature is used to analyze your interest in the site, as well as to know your location (e.g. town/city), which will allow us to offer you relevant and tailored information about our products and services.
- Your preferences and the use of alerts, through emails we send you, if you choose to receive emails about products and offers or subscribe to our newsletter.
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